1. Home
  2. Support
  3. Consumers and Private Customers

Consumers and Private Customers

I have purchased a Pyrexx product in a specialist shop. I need support about the product.


You have purchased a Pyrexx product in a specialist shop. Together with your smoke detector you will receive as standard an installation plate for installation using screws or adhesive, hot glue (bar), screw plugs and screws for installation using drilling, as well as a set of instructions which contain all the relevant information.


Please visit our Downloads. You can download documents, operating instructions, quick references manuals, technical specifications and more.


Please contact the vendor where you purchased the smoke alarm. If you are unhappy about the complaint management of your vendor, please inform us!